Our Privacy Policy
We are committed to providing quality services to you. This policy outlines how we manage your personal information.
The Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act) guide our commitment to you, and govern how we collect, use, disclose, store, secure and dispose of your Personal Information. The Office of the Australian Information Commissioner website, www.aoic.gov.au, provides a copy of the APP.
Your Personal Information
The personal information (which identifies an individual) we collect include: names, addresses, email addresses, phone, website addresses, and facsimile numbers. These are obtained through correspondence, by telephone and facsimile, email, via our website, www.hestergarner.com, from your website, from media and publications, from other publicly available sources, from cookies, from social media and from third parties. We don’t guarantee website links or policy of authorised third parties.
We collect your personal information for the primary purpose of providing our services to you and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
We will, where appropriate and possible, explain why we are collecting the information and how we plan to use it. This applies to sensitive information as well, such as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information, if relevant.
Sensitive information, if at all necessary, will be used by us only:
For the primary purpose for which it was obtained
For a secondary purpose that is directly related to the primary purpose
With your consent; or where required or authorised by law.
Third Parties
Where reasonable and practicable to do so, we will collect your personal information only from you. However, in some circumstances we may be provided with information by third parties. In circumstances where a third party provides such information, we will take reasonable steps to ensure you are informed of the information.
Disclosure
Your Personal Information may be disclosed in the following ways:
Third parties where you consent to the use or disclosure;
Where required or authorised by law;
Tthird party service providers to enable them to provide services, including (without limitation) IT service providers, data storage, web-hosting and server providers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors and payment systems operators;
Our employees, contractors and/or related entities;
Our existing or potential agents or business partners;
Anyone to whom our business or assets (or any part) are, or may (in good faith) be, transferred;
Third parties, including agents or sub-contractors, who assist us in providing information, products, services or direct marketing to you. This may include parties located, or that store data, outside of Australia; and
Credit reporting agencies, courts, tribunals and regulatory authorities, in the event you fail to pay for goods or services we have provided to you.
Security
We store your Personal Information in a way that reasonably protects it from misuse and loss, and from unauthorized access, modification or disclosure.
When no longer needed for the purpose for which it was obtained, we endeavour to take reasonable steps to destroy or permanently de-identify your personal information. Most of your personal information is or will be stored and kept by us for a minimum of 7 years as required by law.
Access
Should you wish to access your personal information, please contact us in writing and provide proof of identification.
Policy Updates
Should our Privacy Policy change, as it may from time to time, changes will be available on our website.
Unsubscribe
To unsubscribe from our email database or opt-out of communications (including marketing communications), please contact us using the details below, or opt out using the opt-out facilities provided in the communcation.
Enquiries
If you have any queries about our Privacy Policy, please contact us at: drhesseven@gmail.com